Last updated: 27/12/2025

At Raaga, we strive to deliver your orders in a timely and reliable manner. Please read our Shipping & Delivery Policy to understand how orders are processed and delivered.

1. Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an order confirmation and shipment notification via email or SMS once your order is dispatched.

2. Shipping Coverage

Currently, we ship across India.

At this time, international shipping is not available.

3. Delivery Timeline

Estimated delivery timelines may vary based on your location:

Metro cities: 3–5 business days

Other cities & towns: 5–7 business days

Remote areas: 7–10 business days

Delivery timelines are indicative and may be affected by factors beyond our control such as courier delays, weather conditions, or regional restrictions.

4. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.

Any promotional shipping offers will be clearly mentioned on the website.

5. Delivery Partners

Raaga works with trusted third-party courier and logistics partners to ensure safe and efficient delivery of your orders.

6. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS. You can use the tracking link to monitor the status of your delivery.

7. Delays & Exceptions

While we aim to meet delivery timelines, delays may occur due to unforeseen circumstances. Raaga is not responsible for delays caused by courier partners, natural events, or incorrect shipping details provided by the customer.

8. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout.

If a delivery attempt fails due to incorrect information or customer unavailability, re-shipping charges may apply.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Brand: Raaga

Email: Hello@houseofraaga.com

Website: houseofraaga.com